If you wish to delete your user account on Dr.Posture, be assured that your information, including purchase history, scans, personal data, and other related details, will be permanently removed from our system.
For users who haven't made any purchases, your account deletion request will be promptly processed without delay.
However, if you have made purchases from our platform (i.e., either the website or the app), please be aware that we will perform a thorough review of your account before initiating the deletion process. This review is carried out by one of our qualified operators, who will ensure that all necessary measures are taken in accordance with our policies and existing laws.
We want to inform you that, as per our standard data retention policy and in compliance with relevant regulations, purchase data will be securely stored for a period of three months. After this period, it will be permanently deleted from our records.
If you are certain about your decision to delete your account, please proceed by entering your email or phone number associated with the account you wish to be deleted.
At Dr.Posture, we prioritize data privacy and security, and we are committed to providing a transparent and streamlined account deletion experience for all our users.
Thank you for being a part of Dr.Posture, and if you have any questions or require further assistance, please don't hesitate to contact our customer support team.
Conditions for Requesting Account Deletion
Dear user
If you wish to delete your user account on Dr.Posture, be assured that your information, including purchase history, scans, personal data, and other related details, will be permanently removed from our system.
For users who haven't made any purchases, your account deletion request will be promptly processed without delay.
However, if you have made purchases from our platform (i.e., either the website or the app), please be aware that we will perform a thorough review of your account before initiating the deletion process. This review is carried out by one of our qualified operators, who will ensure that all necessary measures are taken in accordance with our policies and existing laws.
We want to inform you that, as per our standard data retention policy and in compliance with relevant regulations, purchase data will be securely stored for a period of three months. After this period, it will be permanently deleted from our records.
If you are certain about your decision to delete your account, please proceed by entering your email or phone number associated with the account you wish to be deleted.
At Dr.Posture, we prioritize data privacy and security, and we are committed to providing a transparent and streamlined account deletion experience for all our users.
Thank you for being a part of Dr.Posture, and if you have any questions or require further assistance, please don't hesitate to contact our customer support team.
Best regards,
The Dr.Posture Team